Clients lost to silence
No follow-up goes out after a visit, so customers book with the competitor down the street next time.
CRM for Auto Repair Shops That Stops Losing You Clients
Stop losing customers to a disconnected system. VehiLoop's CRM for auto repair shops includes an AI marketing agent to automate follow-ups and win back work.
RO-4471 · 2019 Silverado 1500ON THE LOOP
READING
- 1Checked in11:12a
- 2Diagnosed11:19a
- 3Estimated11:24a
- 4Approved11:42a
- 5Repaired2:05p
- 6Paid2:26p
Check-in
VIN 1GCUYDED4KZ1••••
2019 Silverado 1500 · 84,120 mi · scanned at the bay door
- Shops running on VehiLoop
- 40+
- From complaint to a priced estimate
- ~15 sec
- Per-invoice and per-seat fees
- $0
- Money-back guarantee
- 30 days
Why Shops Keep Losing Customers
A disconnected stack means customers fall through the cracks every single day.
Declined work never revisited
Service writers log a declined repair and forget it. That revenue sits untouched until the customer never returns.
Customer history scattered everywhere
Notes in one app, texts in another, invoices somewhere else. Rebuilding context wastes time on every return visit.
CRM Features Built for Auto Repair Shops
Every capability below is included in VehiLoop's flat monthly price, built specifically around how independent auto repair shops actually run.
One CRM That Remembers Everything
Customer Records
Every customer gets a single lifecycle record showing their status, vehicle history, open declined work, and last contact. VehiLoop flags dormant customers and drafts the outreach for you.
- Declined work resurfaces automatically
- New active and dormant lifecycle view
- AI drafted follow up messages
CustomerDORMANT
Vehicle2017 F-150
Last visit14 months ago
Declined workRear brakes · deferred$412
FOLLOW-UP DRAFTED
Follow Ups That Run Themselves
Marketing Automation
The AI marketing agent resurfaces declined repairs, sends service reminders, and runs campaigns with daily caps and quiet hours so you recover revenue that currently gets forgotten.
- Service reminders sent automatically
- Declined work campaigns included
- Quiet hours and opt out built in
CampaignsQUIET HOURS ON
Overdue oil change42
Declined work · 90 days18
Inspection due27
Text Customers at Every Step
Customer Communication
Customers get a live status page for their job and can reply in the same thread. You stay in the loop without picking up the phone, and handoff between AI and staff is seamless.
- Unlimited two way texting
- Live job status page per customer
- Human handoff in one thread
ThreadONE NUMBER
Your CR-V is in Bay 2. Inspection starting.
Thanks — any idea on the brakes?
Front pads at 2mm. Estimate sent, $412.
Approved.
Never Miss a Customer Call Again
Front Desk AI
The AI receptionist answers calls and texts on your shop's own number, captures the customer's name, vehicle, and complaint, and books them into a real calendar slot without front-desk involvement.
- Books real calendar slots
- Captures vehicle and complaint
- Works on your own shop number
IncomingON YOUR NUMBER
Number(512) 555-0134
Vehicle2019 Silverado 1500
ComplaintSlow crank after sitting
BookedThu 9:30a · Bay 2CONFIRMED
Close Every Job Without Chasing
Payments and Financials
Stripe payments and QuickBooks sync are built in with no per-invoice fees. Every closed job flows from the repair record to the invoice to the books without anyone retyping a number.
- No per invoice fees
- QuickBooks invoice sync included
- Shop keeps its own Stripe account
InvoiceOPEN
RO-4471$684.20
MethodCard · your own Stripe account
FeesNo per-invoice fee
BooksSynced to QuickBooks
Questions shops ask.
Straight answers about crm for auto repair shops.
What makes VehiLoop a CRM for auto repair shops specifically?
VehiLoop is built around the way a shop actually runs, not adapted from a generic sales CRM. Every customer record is tied directly to their vehicle history, past invoices, open declined work, and job status. The AI marketing agent resurfaces declined repairs and sends service reminders automatically, so the CRM actively helps you recover revenue rather than just storing contact info.
How does VehiLoop resurface declined work?
When a customer declines a repair line item during digital inspection approval, VehiLoop logs it against their customer record. The AI marketing agent then automatically drafts and sends a follow-up at an appropriate interval, with quiet hours and daily send caps built in, so you recover that work without any manual effort from your service writer.
Does VehiLoop replace my existing shop management software?
Yes. VehiLoop is an all-in-one AI operating system covering intake, diagnostics, estimates, scheduling, CRM, payments, and marketing. Setup and migration are free, and VehiLoop can run alongside your existing system until you are ready to fully switch, with no disruption to your daily workflow.
What does VehiLoop cost for an auto repair shop?
VehiLoop is a flat rate with every feature included and no per-seat fees or add-on charges. Pricing is available on request through the contact form. Setup and data migration are free, there are no per-invoice fees, and a 30-day money-back guarantee means you can try it risk-free.
Can a single bay shop afford and use VehiLoop?
VehiLoop is designed for independent shops of all sizes, including single-bay owner-operators. The flat pricing includes every feature with no per-seat charges, and the full mobile app means you can run check-ins, quotes, customer texts, and payments from your phone whether you have one bay or several.
Is free data migration really included?
Yes. VehiLoop provides free setup and migration for every new shop. Your data moves over without you retyping anything, and VehiLoop can run alongside your current software during the transition so nothing gets disrupted. If you decide it is not right for you within 30 days, free data migration back is also included in the money-back guarantee.