Jobs lost to missed calls
Every unanswered call during a busy bay day is a real job walking out the door to the shop down the street.
AI Receptionist for Auto Shops That Captures Every Lead
Stop losing customers to busy phone lines. VehiLoop’s AI receptionist answers calls and texts on your shop number, booking real appointments 24/7.
RO-4471 · 2019 Silverado 1500ON THE LOOP
READING
- 1Checked in11:12a
- 2Diagnosed11:19a
- 3Estimated11:24a
- 4Approved11:42a
- 5Repaired2:05p
- 6Paid2:26p
Check-in
VIN 1GCUYDED4KZ1••••
2019 Silverado 1500 · 84,120 mi · scanned at the bay door
- Shops running on VehiLoop
- 40+
- From complaint to a priced estimate
- ~15 sec
- Per-invoice and per-seat fees
- $0
- Money-back guarantee
- 30 days
Why Busy Shops Lose Customers Daily
A ringing phone you cannot answer is a customer booking with your competitor instead.
Front desk buried in phone tag
Your service writer spends half the day bouncing between the phone and the counter instead of writing tickets and moving cars.
Bookings fall through the cracks
Voicemails pile up, callbacks get forgotten, and double-bookings happen when scheduling lives in your head or on a sticky note.
Built for Auto Shops That Cannot Afford to Miss a Call
Five capabilities from VehiLoop's all-in-one platform that keep your phones covered and your bays full without adding headcount.
Answer Every Call Automatically
AI Receptionist
Customers call or text your shop's existing number. The AI captures their name, number, vehicle, and complaint, then books them into a real open slot on your calendar. Transcripts are saved automatically and a human can take over any conversation at any time.
- Books real calendar slots
- Works on your shop number
- Human handoff anytime
IncomingON YOUR NUMBER
Number(512) 555-0134
Vehicle2019 Silverado 1500
ComplaintSlow crank after sitting
BookedThu 9:30a · Bay 2CONFIRMED
Self-Serve Scheduling Around the Clock
Online Booking
A drop-in booking widget lets customers pick a real available slot from your calendar any time of day, attach photos of their issue, and reschedule or cancel on their own without calling the shop.
- Real-time calendar slots
- Photo attachments supported
- Self-serve reschedule and cancel
BookingTHU 12 SEP
8:00a
9:30a
11:00a
1:00p
2:30p
4:00p
Returning2021 CR-V · 3rd visit
Keep Every Customer in the Loop
Two-Way SMS
Unlimited two-way texting on your shop number sends customers a live status page at each step of their repair. AI and human replies live in one thread so the conversation never gets dropped or duplicated.
- Live job status page per car
- Unlimited two-way texting
- AI and human in one thread
ThreadONE NUMBER
Your CR-V is in Bay 2. Inspection starting.
Thanks — any idea on the brakes?
Front pads at 2mm. Estimate sent, $412.
Approved.
Follow Up Without Lifting a Finger
CRM
Every caller and customer lands in a single record with their full vehicle history and lifecycle status. VehiLoop resurfaces declined work and drafts follow-up messages automatically so no revenue gets left behind.
- Declined work resurfacing
- AI-drafted follow-up messages
- Full customer history in one record
CustomerDORMANT
Vehicle2017 F-150
Last visit14 months ago
Declined workRear brakes · deferred$412
FOLLOW-UP DRAFTED
Fast Check-In From Receptionist to Bay
Check-In
Once a customer arrives, a camera scan of the VIN, plate, or barcode pulls their full history, mileage, and prior complaints instantly, turning the information the AI receptionist captured into a ready-to-go work order without any retyping.
- Camera VIN and plate scan
- History pulled automatically
- No rekeying between front desk and bay
Check-inSCANNING
1GCUYDED4KZ1••••
Vehicle2019 Silverado 1500
Mileage84,120 mi
History6 prior visits
BayBay 2
Questions shops ask.
Straight answers about ai receptionist for auto repair shop.
Will the AI receptionist answer on my existing shop phone number?
Yes. VehiLoop's AI receptionist works on your shop's own number for both voice calls and SMS, so your customers dial and text the same number they already know. You do not need to publish a new number or redirect your existing one to a third-party line. Transcripts of every call and text are saved automatically and your team can step in to handle any conversation at any point.
Can the AI receptionist book appointments or just take messages?
It books real appointments. When a customer calls or texts, the AI captures their name, number, vehicle, and complaint, then places them into an actual open slot on your calendar. It does not just collect a name and send you a voicemail to follow up on later. The appointment shows up immediately so there is no back-and-forth and no double-booking.
What happens when a caller has a complicated question the AI cannot handle?
The AI receptionist is designed to hand off to a human at any point in the conversation. If a caller asks something outside the AI's scope or a customer specifically asks to speak with someone, the conversation transfers cleanly to your team with the full context already captured. Nothing gets lost in the handoff.
Does VehiLoop work for a single-bay independent shop?
Yes. VehiLoop is built for independent auto repair shops of all sizes, including single-bay operations and solo owners. The flat monthly pricing includes every feature with no per-seat fees or add-ons, and the AI receptionist handles the call volume a one-person front desk simply cannot keep up with during a busy day on the floor.
How long does it take to get set up?
Setup and data migration are free. VehiLoop runs alongside your existing system during the transition so nothing gets ripped out on day one and your shop keeps operating normally while you get comfortable with the platform. There is also a 30-day money-back guarantee and the subscription is month-to-month with no long-term contract.
Is there a contract or can I cancel if it does not work for my shop?
VehiLoop is month-to-month with no long-term contract, so you can cancel at any time. Every new shop also comes with a 30-day money-back guarantee and free data migration back if you decide it is not the right fit. There are no per-seat fees and no add-on charges because every feature is included at the flat monthly rate.