Comebacks that kill your reputation
When a tech fixes the code but not the cause, the car comes back and the customer does not.
AI Diagnostic Software with OEM-Grounded Data
Stop chasing symptoms. VehiLoop's AI diagnostic software uses OEM-grounded data to rank root causes with confidence scores and confirming tests. Fix it right.
RO-4471 · 2019 Silverado 1500ON THE LOOP
READING
- 1Checked in11:12a
- 2Diagnosed11:19a
- 3Estimated11:24a
- 4Approved11:42a
- 5Repaired2:05p
- 6Paid2:26p
Check-in
VIN 1GCUYDED4KZ1••••
2019 Silverado 1500 · 84,120 mi · scanned at the bay door
- Shops running on VehiLoop
- 40+
- From complaint to a priced estimate
- ~15 sec
- Per-invoice and per-seat fees
- $0
- Money-back guarantee
- 30 days
Guesswork Costs You Real Money
Generic code readers log symptoms. Your techs still have to guess what is actually wrong.
Hours lost hunting the right spec
Torque values, fluid capacities, component locations buried in paper manuals eat billable time every single day.
Quotes built on incomplete diagnosis
Writing an estimate before confirming the root cause means misprice, miscommunication, and lost customer trust.
Five Tools That Fix Diagnosis and the Whole Job
Every capability below is included in VehiLoop's flat-rate plan, built to work together so a confirmed diagnosis flows straight into a priced estimate and a closed invoice.
Root Cause Ranked With Confidence Scores
AI Diagnostics
Feed in the scan codes, the customer complaint, and the vehicle history. The diagnostic copilot reasons through OEM-grounded data and returns ranked causes, confidence scores, and the specific confirming tests to rule each one in or out before you write a single line on the RO.
- Ranked causes with confidence scores
- Confirming tests for each cause
- OEM-grounded reasoning on demand
DiagnosisRANKING
P0A93P1A0AU0293
12V aux battery92%
Starter solenoid41%
Ground strap18%
Confirm: load-test at rest, then charging voltage.
OEM Specs Without the Manual Hunt
Tech Support
Ask in plain English. Get torque specs, fluid capacities, and component locations pulled from OEM-grounded data in seconds, right in the same system where the repair order lives. No browser tabs, no climbing down to find the manual.
- Torque specs on demand
- Fluid capacities instantly
- Component locations without searching
Repair BuddyOEM
Front brake torque spec, 2020 CR-V?
Caliper bracket80 lb-ft
Guide pins23 lb-ft
FluidDOT 3, 0.9 L
Diagnosis to Priced Estimate in Seconds
Estimating
Once the root cause is confirmed, VehiLoop converts the complaint into a fully priced estimate using live PartsTech parts, book labor times, and your shop markup matrix in roughly 15 seconds. Line items are ready for customer approval without a service writer retyping everything.
- Priced estimate in about 15 seconds
- Live parts pricing via PartsTech
- Line-item customer approval built in
Estimate15 SEC
Battery, AGM group 48$291.40
Labor · 2.1h @ $165$346.50
Shop supplies$18.40
Tax$27.90
Total$684.20
APPROVED FROM PHONE
Transparent Inspections Customers Actually Trust
Inspections
Run a multi-point inspection alongside every diagnostic job. Good, Fair, and Poor grades are auto-color-coded, photos attach to each line, and a visual report goes straight to the customer by text or email with line-item approve or decline and a running total.
- Photo-attached inspection lines
- Color-coded Good Fair Poor grades
- Customer approves line by line
Inspection24 POINTS
Front brakesPOOR$412
TiresFAIR$0
FluidsGOOD$0
BatteryPOOR$291
Approved$0
Keep Customers Informed at Every Step
Communication
Every status update, diagnostic finding, and approval request goes out over two-way SMS from your own shop number. Customers see a live status page for their job and can respond in the same thread, keeping the floor moving without interrupting the tech.
- Live status page per vehicle
- Two-way replies in one thread
- Updates sent at each job step
ThreadONE NUMBER
Your CR-V is in Bay 2. Inspection starting.
Thanks — any idea on the brakes?
Front pads at 2mm. Estimate sent, $412.
Approved.
Questions shops ask.
Straight answers about ai diagnostic software for auto repair.
How is VehiLoop different from generic OBD-II diagnostic software?
Most diagnostic tools log codes and stop there. VehiLoop's diagnostic copilot goes further by reading the scan codes, the customer complaint, and the vehicle history together, then reasoning through OEM-grounded data to return ranked root causes with confidence scores and the specific confirming tests to validate each one. That reasoning lives inside the same record as the estimate, the inspection, and the invoice so nothing gets retyped and no context gets lost.
Does VehiLoop work with my existing scan tool?
Yes. The diagnostic copilot reads the data from your shop's existing scan tool today. You do not need to buy new hardware to start using VehiLoop's AI diagnostic capabilities. A custom OBD-II scanner that feeds factory-level context is also on the roadmap as a future hardware layer for even deeper diagnostic grounding.
What does OEM-grounded mean for my technicians?
OEM-grounded means the diagnostic reasoning and the specs your techs receive are anchored in factory-level data for that make, model, and trim, not generic repair database estimates. That includes the root cause ranking, the confirming tests, and the on-demand specs available through Repair Buddy covering torque values, fluid capacities, and component locations.
Can VehiLoop replace my current shop management software?
VehiLoop is an all-in-one AI operating system that covers intake, diagnostics, estimates, scheduling, digital inspections, two-way SMS, payments, CRM, marketing, and a full mobile app at a flat rate with no per-seat fees or add-ons. Setup and migration are free and VehiLoop can run alongside your current system until you are ready to fully switch.
How much does VehiLoop cost for an independent shop?
VehiLoop is priced at a flat $200 per month with every feature included. There are no tiers, no per-seat fees, and no per-invoice fees. Setup and data migration are free, a multi-location discount is available for shops with more than one location, and every subscription comes with a 30-day money-back guarantee and the option to cancel month to month anytime.
How long does it take to get started with VehiLoop?
VehiLoop's setup and migration are free and the system is designed to run alongside your existing software until your team feels ready to make the full switch. The diagnostic copilot, estimates, and front-desk tools work from day one, and free data migration back is included in the 30-day money-back guarantee if VehiLoop turns out not to be the right fit.